Pharmacy Case Study

Size: 300+ employees
What they do: Mail order prescription services
Who they service: Patients in east coast states

Challenges Before Working with Prizm Media

The pharmacy was struggling with getting predictable outcomes from their marketing efforts. They were not seeing predictable growth month over a month despite increased marketing budgets.


To increase inbound call traffic for their closed-door pharmacy that would result in faster onboarding of new patients, and high quality leads for increased prescription sales.

Our Solution

Prizm Media implemented a warm transfer program. We worked closely with their team to streamline their workflow and patient onboarding processes to drive high conversions and increase overall sales.

Lessons Learned

  • Warm transfer program created stronger relationships with patients
  • Prizm Media‚Äôs pre-existing database yielded better patient targeting.
  • After 60 days, they could gauge their true ROI.


Conversion Increase

< $300

per new acquired patient


Increase in ARR


Increase in customer growth

After the pilot phase, the patient volume increased to 500+ per day.

Ready to grow and scale your pharmacy?